Qualification Summary
Entrepreneurial UX leader and founder with 10+ years of experience in digital transformation and UX consulting.
Key Projects
Professional Experience
Co-Founder & Senior UX Consultant
Influx Global SpA
2019 - 2024
Santiago de Chile, Chile
- Established and grew consultancy focusing on government and financial sector digital transformation projects
- Built and managed cross-functional teams, establishing operational procedures and quality standards
- Developed proprietary UX research methodologies now adopted by multiple organizations
Senior UX Consultant
Amable
2016 - 2019
Santiago de Chile, Chile
- Led UX strategy for major public and private sector digital transformation initiatives
- Managed government projects for Council for Transparency, Ministry of Agriculture, and Chilean Government Supplier Portal
- Led redesigns for Unemployment Insurance Fund, Entel Telecommunications, and Equifax Chile
Teacher of User Experience
Finis Terrae University
2019
Santiago de Chile, Chile
- Taught Information Design, a course centered on managing and developing digital projects.
- Key topics included:
- User Experience (UX): Principles and practices for enhancing user interaction with digital products.
- Information Architecture (IA): Structuring and organizing information to improve usability.
- User-Centered Design: Designing solutions that prioritize user needs and preferences.
- Prototyping: Creating interactive models to test and refine ideas.
- User Testing: Evaluating product effectiveness through real user feedback.
Product Designer & UX Consultant
Independent Consultant
2013 - 2016
Santiago de Chile, Chile
- Delivered UX design and front-end development services across industries
- Led projects for Santiago International Arts Festival, Mercedes Benz, and Transparency Portal of Chile
- Co-founded Dypia Networks, developing innovative digital solutions
Education
Certificate in User Experience
Nielsen Norman Group
October 2025
Courses Passed:
- Designing AI Experiences
- Accelerating Research with AI
- Assessing UX Designs Using Proven Principles
- Statistics for UX
- Measuring UX and ROI
Bachelor's Degree
University of Arts, Sciences and Communication (UNIACC)
2014
Santiago de Chile, Chile
Digital Communication and Interactive Media